Collection of Personal Data

We collect personal data that you provide to us when using our Site and services. Personal data may include, but is not limited to:

1. Name
2. Email address
3. Phone number
4. Company name
5. Address
6. Any other information you choose to share with us

Purpose of Data Collection

We collect your personal data for the following purposes:

1. To provide you with our services and support
2. To improve our services and user experience
3. To communicate with you regarding your inquiries
4. To comply with legal obligations
5. For marketing purposes, if you have opted in to receive communications

How Personal Data is Collected

We collect personal data through various methods, including but not limited to:

1. Through forms completed on our Site
2. Via email communication
3. Through automated technologies, such as cookies (as described in our Cookie Policy)

Storage Practices

Data Transfer and Secure Hosting

Your personal data may be transferred to and stored in facilities located outside your country. We ensure that any transfer of personal data for the purpose of secure hosting and data storage is conducted in compliance with GDPR and is protected by appropriate safeguards.

Processing of Data

We process your personal data based on legitimate interests, namely requiring access to your data to fulfil our service obligations. Only authorised personnel who require access to your personal data to perform their job functions have access to this data.

We may engage third-party service providers to facilitate the delivery of services. Should this be necessary, these third parties will have access to your personal data only to perform specific tasks on our behalf and are obligated to maintain the confidentiality of your information. Furthermore, any third parties will be subject to the same data privacy practices as we are.

Cross-Border Transfers

As part of our operations, your personal data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR. By providing us with your personal data, you are consenting to this potential international transfer of your data.

User Rights to Their Data

You have the following rights regarding your personal data under GDPR:

1. Right of Access: You can request access to your personal data that we hold;
2. Right to Rectification: You can request correction of inaccuracies in your personal data;
3. Right to Erasure: You can request deletion of your personal data under certain circumstances;
4. Right to Restrict Processing: You can request that we restrict processing of your personal data;
5. Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format
6. Right to Object: You can object to the processing of your personal data based on legitimate interests;
7. Right Not to be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing.

To exercise these rights, please contact us using the details in the “Full Legal Information” section below.

Full Legal Information

• Full Legal Name: Elsom Services Limited
• Address: 28 Oktovriu, 23 B'Court, Flat/ Office 53Akropoli, 2012, Nicosia , Cyprus
• Email: contact@elsomservices.com
• Phone: +35796488299
• Registration Number: HE 426129

Online Dispute Resolution Tool

For EU citizens, you can access the Online Dispute Resolution Platform provided by the European Commission at https://ec.europa.eu/consumers/odr. This platform allows you to submit a complaint regarding our services and seek resolution outside of court.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page and will become effective immediately. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Termination

We reserve the right to terminate or suspend your access to the Site, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms and Conditions.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us using the information displayed in Section 8 of this Privacy Policy.

By using our Site and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Elsom Services Limited with your personal data!